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Knowledgebase
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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

How can I block people from loading images on my site from their site?
Are you concerned about other web sites calling images on their web pages to image files that...
Views: 391
How do I add/remove directory/password protection for a specified directory?
We offer plesk to our clients. With your plesk control panel you can go to Hosting section....
Views: 363
I enabled image hotlink protection and now people can't see images on my site.
Enabling hotlink protection is meant to stop other web sites from making calls to your local...
Views: 710
Is streaming audio or video allowed?
Running Shoutcast, or any service or background process with persistent connections, is not allowed.
Views: 389
Lost or forgotten password
If you lose or forget the password for your account, we can re-issue you a new welcome email...
Views: 379
What is a SSL certificate?
An SSL certificate is a digital certificate that authenticates the identity of a Web site and...
Views: 364
What is SFTP, and how do I use it?
SFTP, or secure FTP, is a program that uses SSH to transfer files. Unlike standard FTP, it...
Views: 270
What's the difference between the httpdocs and httpsdocs folders, and which do I upload my web files into?
Your web root (where you upload your web site (web accessible) files to) is the httpdocs...
Views: 403